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[Remote] Client Manager - Product Certification

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. BSI is a business improvement and standards company with over 125 years of excellence. They are seeking a Product Certification Auditor to conduct product certification assessments, ensure compliance with rigorous standards, and build strong client relationships.

Responsibilities

  • Conduct product certification assessments and deliver findings to clients
  • Recommend the issue, re-issue, or withdrawal of certificates based on compliance
  • Build and maintain strong client relationships, ensuring excellent service and account growth
  • Lead assessment teams and mentor colleagues when required
  • Plan and schedule audits efficiently, maximizing time and revenue opportunities
  • Manage a portfolio of assigned clients, scheduling visits, conducting assessments, and ensuring smooth operations

Skills

  • College degree AA or higher (or equivalent certification or work experience)
  • Must have ISO 9001 Lead Auditor course completion
  • Generic knowledge of management system auditing practices
  • Knowledge of general office practices, information systems, documentation systems, and technology including computers
  • Knowledge of the specific services, products, processes and organizational structure of the client
  • Knowledge of the outcomes of prior audit activities of the client
  • Knowledge of competences of the audit team members for the client
  • Can demonstrate passion for the business and can inspire others
  • Have integrity, ensuring that business is conducted in an ethical manner
  • Have commercial focus, understanding customers' needs and adding value
  • ISO 14001 Environmental or ISO 45001 OHS training or experience is a plus
  • Understanding of Structural or Mechanical Systems including: Pressure Equipment Devices, Welding, Assembly and Test, Personal Protective Equipment, Building, Construction and Fenestration, Gas Appliances and/or Fire Protection industries is desired

Benefits

  • 10% annual bonus
  • Comprehensive health, dental, and life insurance
  • 4 weeks of paid time off + 11 paid holidays
  • Company-matched 401(k) plan for your future
  • Career growth, extensive onboarding, and training to become a Lead Assessor

Company Overview

  • We are a business improvement and standards company that partners with more than 77,500 clients globally across multiple industry sectors. It was founded in 2012, and is headquartered in Morgan Hill, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.mazamocorp.com.
  • Company H1B Sponsorship

  • BSI has a track record of offering H1B sponsorships, with 2 in 2026, 3 in 2025, 1 in 2024, 3 in 2023, 6 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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