All roles

Open role

[Remote] Client Manager, Customer Success

Remote · Portugal Full-time

Note: The job is a remote job and is open to candidates in USA. JD Power is a leading provider of automotive data and analytics, and they are seeking a Client Manager for their OEM Customer Success organization. In this role, you will act as a data analyst lead and trusted advisor, leveraging JD Power’s automotive data to drive client retention and support business development growth.

Responsibilities

  • Leverage intellectual curiosity and cutting-edge BI tools (i.e. Tableau, PowerBI, ThoughtSpot) to analyze industry trends and deliver impactful insights
  • Serve as the customer success analyst for our key clients, build trusted advisor relationships and ensure they can leverage J.D. Power's data to gain high-value insights
  • Proactively identify solutions to support the sales and business development organization
  • Generate in-depth analysis explaining changes in the U.S. automotive retail industry, acting as the subject matter expert on sales volume, pricing, incentives, and residual values
  • Lead discussions with J.D. Power users at OEMs
  • Create effective case studies, thought leadership articles, and compelling presentations to highlight the value of J.D. Power’s data and services

Skills

  • 3-6 years of experience in automotive retail sales or reporting roles, consulting, corporate strategy, finance, or analytics
  • Significant experience with Excel and PowerPoint is required
  • Experience with executive-level presentations and public speaking
  • Experience working with Automotive OEM quality organizations, manufacturing, or logistics a plus
  • Experience using BI and Analytics platforms like Palantir, Tableau, PowerBI, or ThoughtSpot is desirable
  • General interest and understanding of trends in the automotive industry is desirable

Company Overview

  • JD Power is a proven leader in business-critical data and intelligence to drive auto-related decisions with confidence and clarity. It was founded in 1968, and is headquartered in Troy, MI, US, with a workforce of 1001-5000 employees. Its website is http://JDPower.com.
  • More open positions

    [Remote] Business Development Engineer

    Work from home Full-time role

    [Remote] DB2 Migration Engineer - Azure Data Platform

    Work from home Full-time role

    [Remote] VP, Finance

    Work from home Full-time role

    [Remote] Sales Consultant-2

    Work from home Full-time role

    [Remote] Lead ASME PED Engineer

    Work from home Full-time role

    [Remote] Account Executive - SLED AR/LA/MS

    Work from home Full-time role

    Management Consultant

    Work from home Full-time role

    Registered Nurse (RN) Clinical Informatics Coordinator

    Work from home Full-time role

    Analytics Manager

    Work from home Full-time role

    Part-Time Customer Support Technician – Remote Beverage Equipment Service & Maintenance – $27/hr – careerzynith

    Work from home Full-time role

    [Remote] Growth Marketing Lead

    Work from home Full-time role

    Enterprise Account Director – EMEA

    Work from home Full-time role

    Resort Central Reservations Agent

    Work from home Full-time role

    High Paying Online Jobs No Experience Remote Virtual Assistant $25-$35/hr – Begin your remote career as a virtual assistant with competitive pay and no prior experience required.

    Work from home Full-time role

    RCM AR Specialist

    Work from home Full-time role

    Remote Transcription Jobs Join Our Team Today!

    Work from home Full-time role

    Registered Nurse Assessment Coordinator (RNAC / MDS Coordinator) REMOTE FLEXIBILITY

    Work from home Full-time role

    Growth Software Engineer

    Work from home Full-time role

    Experienced Customer Support Representative – Distributed Aetna Customer Support Remote

    Work from home Full-time role

    Customer Service Mon-Fri

    Work from home Full-time role

    Nurse Consultant 2 (Nurse Auditor)

    Work from home Full-time role