Note: The job is a remote job and is open to candidates in USA. ACL Digital is seeking a Business System Analyst to support the ITS administration transition of Jaggaer, a procure-to-pay platform. The contractor will be responsible for system administration, access remediation, workflow documentation, and ensuring go-live readiness alongside the ITS ERP Applications team.

Responsibilities

• Perform day-to-day Jaggaer system administration tasks during the ITS transition period
• Execute role and access remediation — identify and close gaps where system access extends beyond ITS personnel
• Align role assignments to ITS security standards within the four-week remediation window
• Document current-state Jaggaer business process workflows, system configurations, and integration dependencies
• Map P2P workflow touchpoints with Workday and identify any dependencies requiring resolution prior to go-live
• Contribute to the ITS RACI and transition plan documentation
• Partner with Procurement and Finance business owners to validate the ITS vs. business ownership and support model
• Facilitate working sessions to align on operational responsibilities, escalation paths, and go-live readiness criteria
• Track milestones and update Jira as transition tasks are completed
• Support go-live readiness validation and contribute to weekly executive reporting through the ITS ERP Applications Lead
• Identify risks and escalate blockers in a timely manner to keep the June 30 target on track

Skills

• Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent work experience
• 3+ years of BSA or system administration experience with Jaggaer or a comparable P2P / procurement platform
• Hands-on experience supporting or administering Workday integrations, particularly procurement-to-finance data flows
• Demonstrated ability to document business process workflows, system configurations, and access models
• Experience with role-based access management and security remediation in enterprise applications
• Proven track record working in fast-moving, matrixed environments with multiple stakeholders
• Strong understanding of P2P business processes — purchase orders, approvals, supplier management, and catalog administration
• Proficiency with Jira or comparable project tracking tools
• Clear communicator — able to translate technical detail for procurement and finance business owners
• Self-directed with strong organizational skills and the ability to work independently
• Experience with Workday is strongly preferred
• Experience with ServiceNow and Jira is preferred

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