Note: The job is a remote job and is open to candidates in USA. The Ohio State University is seeking a Business Operations Coordinator to manage internal business processes for the Association of College and University Housing Officers –International (ACUHO-I). This role involves executing marketing strategies, tracking analytics, and serving as a liaison with marketing partners to enhance organizational efficiency and brand awareness.

Responsibilities

• Manage a portfolio of internal business processes, including the marketing, communications, and graphic design efforts for the Association of College and University Housing Officers –International (ACUHO-I)
• Serve as the primary liaison between ACUHO-I and its outsourced marketing and communications partner
• Execute against an established marketing plan, track marketing analytics to optimize campaigns, and augment the strategy with additional tactics as needed
• Take initiative and have the ability to work both independently and on cross-functional project teams, applying industry knowledge, technical capabilities and a strong project management skillset to contribute to organizational efficiency and advancing marketing and brand awareness for the association

Skills

• Bachelor's Degree in business administration/communications/marketing or related field or equivalent combination of education and experience
• Ability to work within complex team structures, and contribute to a collaborative work environment
• Minimum of 4 years' relevant experience
• Strong written, verbal, and electronic communication skills with focus on customer service
• Proficiency in full Microsoft Suite (Word, Excel, PowerPoint); Adobe InDesign, Illustrator, and Photoshop; Canva; WordPress; video editing software (Adobe Premier Pro or other)
• Experience in publishing and updating website content via a content management system (CMS)
• Experience with customer relationship management (CRM) and marketing management tools
• Demonstrated experience working with a variety of stakeholders to execute complex projects
• Must be an enthusiastic self-starter and be able to independently move projects forward, prioritize tasks, and meet deadlines
• Strong experience in creating and managing social media content across a variety of channels
• Proficiency in WordPress
• Volunteer management experience
• Knowledge of current issues in higher education and/or association management

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