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[Remote] Business Analytics Advisor, C&CE Workforce Management - Evernorth - Remote

Remote · India Full-time

Note: The job is a remote job and is open to candidates in USA. The Cigna Group is dedicated to improving the health and vitality of those they serve. They are seeking a Business Analytics Advisor to provide expert leadership on complex Business Analytics projects, collaborating with business leaders to develop analytic solutions and support decision-making across the organization.

Responsibilities

  • Leverage data to answer business questions by identifying data needs, extracting data from relevant sources, and performing detailed analysis
  • Use technical expertise (e.g., SQL, Python, PySpark) and analytical tools to explore operational data, identify trends, drivers, and outliers, and explain performance outcomes
  • Support testing and monitoring efforts by defining metrics, tracking performance indicators, and identifying emerging issues
  • Design, build, and maintain standardized reports and dashboards that support C&CE operational reviews and decision ‑making
  • Enable self-service analytics by creating clear, ‑well-structured‑ reporting solutions using business intelligence tools including novel AI technologies
  • Continuously enhance existing reports to improve clarity, usability, performance, and insight generation
  • Ensure data accuracy, consistency, and reliability through validation, reconciliation, and quality checks
  • Develop and maintain documentation for datasets, metrics, and reporting logic to support transparency and reuse
  • Partner with data engineering and platform teams to improve data availability, structure, and scalability
  • Respond to ad hoc analytical requests while identifying opportunities to standardize or automate recurring analyses
  • Build repeatable queries, scripts, and datasets to reduce manual effort and improve turnaround time
  • Support ongoing operational performance management through KPI tracking and recurring analytics deliverables
  • Partner closely with cross functional stakeholder groups to align analytics outputs with business needs
  • Communicate insights clearly through written summaries, visuals, and verbal explanations tailored to operational audiences
  • Provide guidance and analytical expertise on recurring data questions and reporting challenges

Skills

  • Bachelor's degree in analytics, statistics, mathematics, economics, computer science, business, or a related field
  • Two years of relevant experience in data analytics, reporting, or business intelligence roles
  • Advanced proficiency in SQL, including complex joins, subqueries, and performance optimization
  • Experience with business intelligence and data visualization tools (e.g., Tableau, Power BI)
  • Strong analytical and problem-solving‑ skills with the ability to explain complex data clearly
  • Excellent written and verbal communication skills
  • Experience in workforce management for prior authorization, customer service, or client service analytics
  • Proficiency in scripting or analytical language such as Python, PySpark
  • Experience working with large or enterprise scale‑ data platforms (e.g., Teradata, Oracle, SQL Server, Databricks)
  • Familiarity with Agile delivery models and work management tools (e.g., Jira)
  • Healthcare, insurance, or PBM industry experience

Benefits

  • Annual bonus plan
  • Medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • A minimum of 18 days of paid time off per year
  • Paid holidays
  • Leaves of absence

Company Overview

  • The Cigna Group is a healthcare firm that focuses on providing hospital services and innovative solutions for better health. It was founded in 1981, and is headquartered in Bloomfield, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.cigna.com/.
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