Note: The job is a remote job and is open to candidates in USA. Judi Health is an enterprise health technology company focused on rebuilding trust in healthcare through innovative solutions. They are seeking a Business Analyst to collaborate with product management, engineering, and design teams to enhance the member experience and support the product roadmap.

Responsibilities

• Intake product requests from operations stakeholders and clients
• Triage, research and identify technical solutions for data errors occurring within the Judi Health tech stack
• Work with operations and implementation teams to manage issue prioritization and resolution
• Collaborate with the APM to build business requirements and specifications for road mapped items as directed by the APM
• Responsible for ticket review and identification of misintent post QA
• Identify and make data driven recommendations to APM for high value product enhancements
• Assist product team with user experience testing, research, documentation, and stakeholder communication
• Assist Associate Product Manager & Team with user experience testing, research, documentation, and stakeholder communication
• Partner with APM to manage backlog and participate in team refinement & planning
• Provide support to the APM and team in terms of planning, roadmap development, and long-term strategy
• Responsible for adherence to the Judi Health Code of Conduct including reporting of noncompliance

Skills

• Bachelor's degree strongly preferred
• 1+ years of experience in an Analyst role, Software Engineering role or related work experience
• Demonstratable knowledge of SQL, Excel, and other data visualization tools
• Excellent communication and collaboration skills with ability to translate between technical and not technical audiences both verbally and in writing
• Strong attention to detail and project management skills
• Working knowledge of common methods of data exchange
• Comfort or experience in a fast-paced, growing environment
• Intellectual and professional curiosity
• Familiarity with the agile framework/Certified Scrum Product Owner preferred
• Experience with Github or similar source code repositories
• Demonstratable knowledge of the Python programming language preferred

Company Overview