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[Remote] Benefits Consultant

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is a remote-first organization that has been serving clients for over 70 years by providing supplemental benefits. They are seeking Remote Client Support Specialists to connect with individuals interested in benefit programs, guide them through options, and assist with enrollment while providing exceptional client service.

Responsibilities

  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Guide clients through available benefit options and assist with enrollment
  • Maintain accurate digital records and provide follow-up support
  • Deliver professional, client-focused service throughout the process
  • Participate in mentorship sessions, development programs, and team training
  • Build positive client relationships while growing your professional skills

Skills

  • Strong communication and interpersonal skills
  • Organized, self-motivated, and comfortable working independently
  • Confident speaking on video and comfortable using digital tools
  • Passion for helping others and contributing to service-focused work
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
  • Customer service or client-facing experience is helpful but not required

Benefits

  • 100% remote role with flexible scheduling
  • Warm leads provided — no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Clear advancement pathways into leadership roles
  • Supportive, people-first team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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