Note: The job is a remote job and is open to candidates in USA. Liberty Mutual is seeking an Analytics Manager to lead a team responsible for helping the business understand how our direct sales channels are performing and where we can improve. This role involves managing a team of analysts to produce forecasts, performance reports, and in-depth analysis to support business leaders in making informed decisions.

Responsibilities

• Lead and develop a team of analysts responsible for forecasting, reporting, and performance analysis for Liberty Mutual’s direct sales channels
• Help business leaders understand performance across phone and digital sales experiences, including key trends, risks, opportunities, and recommended actions
• Lead planning and forecasting for new business, including identifying key assumptions and drivers of future performance
• Oversee monthly reporting and ongoing performance analysis, ensuring results are accurate, clearly explained, and connected to business outcomes
• Guide deeper analysis into meaningful performance changes to determine root causes, identify opportunities, and inform leadership decisions
• Partner with Finance, data/reporting, and analytics teams to ensure consistent reporting, shared understanding of business results, and continued improvement of reporting and analytical processes
• Define and advance an AI- and automation-focused roadmap to improve analytical efficiency, standard reporting, and insight generation

Skills

• Master's degree in Mathematics, Economics, Statistics or other quantitative field; Ph.D. helpful given quantitative work they are leading
• Minimum 8, typically 10, years' experience; must have exceptional planning, analytical, decision-making and project management skills
• Expert knowledge of data sources, tools and business drivers
• Knowledge of statistical techniques required. Industry knowledge critical

Benefits

• Flexible Time Off Annual Accrual - days: 20
• Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
• Comprehensive benefits
• Workplace flexibility
• Professional development opportunities
• A host of opportunities provided through our Employee Resource Groups

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