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[Remote] AI Solutions Architect

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Lead Surge LLC is a company specializing in high-stakes B2C lead generation for the home improvement industry. The AI Solutions Architect is responsible for selecting, testing, and implementing AI tools and systems, leading the AI initiative from a technical execution standpoint while ensuring effective integration and training for staff.

Responsibilities

  • Lead rigorous "Build vs. Buy vs. Partner" evaluations for all components of the AI ecosystem, determining the most efficient path to deliver business value while balancing speed-to-market against long-term technical ownership and scalability
  • Define the company’s AI tooling architecture, including how tools integrate with existing systems (CRM, ad platforms, analytics systems, etc.)
  • Own the technical AI roadmap, sequencing initiatives, managing dependencies, and communicating trade-offs clearly to leadership
  • Continuously assess the evolving AI landscape and make timely, well-reasoned recommendations about when to adopt, replace, or retire tools
  • Implement agentic AI solutions that can act, make decisions within defined parameters, and reduce manual intervention across key workflows
  • Build and configure multi-step AI workflows and solutions that connect across tools and departments
  • Ensure solutions are reliable, auditable, and built with appropriate guardrails and failure handling
  • Lead end-to-end implementation of AI solutions from scoping through deployment, working from recommendations provided by the AI Business Process Analyst
  • Partner with internal teams and external vendors to ensure solutions integrate cleanly into existing workflows
  • Maintain clear documentation on system architecture, tool configurations, and integration dependencies
  • Monitor solution performance post-deployment and iterate based on real-world usage and feedback
  • Develop and deliver training programs with the help of the AI Business Analyst that help staff understand, trust, and effectively use AI tools in their day-to-day work
  • Create accessible resources guides, demos, that meet team members where they are regardless of technical background
  • Serve as an internal resource for AI-related questions, troubleshooting, and best practices
  • Promote responsible AI usage and help the organization develop clear norms around how AI tools are used
  • Work closely with the AI Business Process Analyst to translate operational findings into technically sound solution designs
  • Engage with department leads and leadership to align on priorities, surface blockers, and report on initiative progress
  • Support change management efforts by ensuring teams feel prepared and supported as new tools are introduced

Skills

  • A portfolio of AI solutions you have personally built and deployed, with clear evidence of the business impact each delivered
  • Familiarity with agentic AI frameworks and tools
  • Experience integrating AI tools across existing tech stacks, including CRMs, ad platforms, and analytics systems
  • Strong understanding of how AI applies in performance marketing, media, analytics, or lead generation environments (preferred)
  • Proven ability to communicate complex technical concepts clearly to non-technical stakeholders
  • Experience training or enabling staff on new tools and technologies with patience, structure, and genuine commitment to adoption success
  • All applicants should be well versed in working within SOC 2 data security requirements
  • Familiarity with prompt engineering, LLM APIs, or AI platform administration
  • A practical, outcome-oriented mindset this role succeeds when solutions are used and delivering results, not just when they are built

Company Overview

  • Lead Surge LLC is dedicated to developing and managing successful business to consumer advertising campaigns for companies that rely on marketing to generate cost-effective, qualified leads for their sales teams. It was founded in 2011, and is headquartered in Canton, Ohio, USA, with a workforce of 11-50 employees. Its website is https://leadsurgeadvertising.com/.
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