About the position The QA Engineer (Manual) is responsible for improving the quality of a variety of software applications by creating and executing tests. The individual in this role will interact with developers, business analysts, and end users to develop appropriate test scenarios, use case documents, and support documents. This role will also imply being the second tier of technical support for end users and leading stakeholder demonstration sessions. The candidate must be great at multi-tasking and working without a lot of specific directions at times. Individual creativity and initiative are very important. Our engineers will work remotely for the foreseeable future due to the current state of the pandemic.

Responsibilities

• Perform functional, regression, integration, sanity, and ad-hoc testing
• Analyze business system requirements and develop test procedure documents
• Detect software quality issues, report and track them to resolution
• Participate in the testing of production emergency bug fixes
• Provide second tier of functional help desk support to internal and external software users
• Actively participate in the daily scrum meetings and bring up issues that create obstacles for QA.

Requirements

• Bachelor's degree in technology, science, or mathematics-related majors or proven equivalent experience.
• Knowledge and experience with SDLC methodologies, tools, and processes.
• A minimum of 3 years of experience with quality assurance methodologies for web applications.
• A minimum of 3 years of experience analyzing system and application failures and bugs.
• Experience with requirements and specifications documentation.
• Excellent communication and problem-solving skills.
• Self-starter, detail-oriented, outgoing with excellent communications skills, has high integrity, and excellent research skills.

Nice-to-haves

• Exposure to AzureDevops and/or TFS (Team Foundation Server) tools is preferred.