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Product Designer, Internal Tools

Remote · Canada Full-time

Description:

  • Own end-to-end design for internal tools, from discovery and problem framing through prototyping and implementation support.
  • Partner with engineering and product managers to define requirements and turn them into clear design solutions.
  • Conduct lightweight research and usability sessions with internal users to validate decisions and uncover unmet needs.
  • Contribute to a consistent design language across the internal tools suite in coordination with the Sail Design team and Stripe's design system.
  • Make pragmatic design trade-offs that balance craft, speed, and product momentum.
  • Help raise the quality bar for internal product design and advocate for underserved internal users.

Requirements:

  • 5+ years of product design experience with a portfolio showing strong UX thinking, visual craft, and comfort with ambiguity.
  • Experience designing complex or data-heavy workflows such as internal tools, developer tools, or ops platforms.
  • Ability to work across the full design process, including discovery, problem framing, prototyping, and shipping.
  • Strong systems-thinking mindset with an ability to identify patterns, reusable components, and structural solutions.
  • Collaborative and direct communication skills, including sharing work early and aligning cross-functional stakeholders.
  • Proficiency in Figma and experience working within or alongside a design system.
  • Experience designing for internal-facing or enterprise tooling environments is preferred.
  • Experience contributing to a design system or working closely with a design systems team is preferred.
  • Exposure to information architecture challenges such as navigation, search, and content modeling is preferred.
  • Background in or interest in developer tooling, ops platforms, or workflow automation is preferred.

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