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Placement Administrator

Remote · Hong Kong Full-time

Job Description:

  • Perform ongoing outreach to existing and prospective clinical sites and preceptors to identify and secure new preceptor leads.
  • Log outreach activity, outcomes, and follow-up notes in the placement portal.
  • Maintain organized, up-to-date outreach and placement notes across the placement portal and designated tracking spreadsheets (e.g., Google Sheets), following agreed-upon documentation standards.
  • Add new site and preceptor records to the placement database and update existing records to ensure data accuracy and completeness.
  • Provide administrative support for the contracts lifecycle by tracking contract status, supporting routing and execution steps, and helping ensure contracts are completed in advance of program start dates.
  • Support onboarding and placement readiness by collecting, organizing, and validating required site/preceptor documents for clearance in the months leading up to placement start dates, escalating exceptions per the defined process.
  • Communicate with students and clients as needed to support placement readiness, provide status updates, and route questions to the appropriate placement team member.

Requirements:

  • 2+ years of administrative or coordination experience (higher ed experience preferred)
  • Strong Google Workspace skills, especially Google Sheets
  • Comfortable learning new tools/CRMs and following documentation processes
  • Basic understanding of online program operations and clinical/field placement terminology (or the ability to learn quickly)
  • Professional discretion and working knowledge of FERPA when handling sensitive student information

Benefits:

  • Flexible work arrangements
  • Autonomy in managing work schedule

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