About the position Access Services is hiring Overnight Crisis Hotline Workers to join our Montgomery County Mobile Crisis team, with an office based out of Plymouth Meeting, PA. Montgomery County Mobile Crisis offers 24/7 support to people of all ages in difficult times. Individuals in crisis can speak with a counselor regarding mental health, addiction, trauma, etc., either by phone/video or in-person in their homes or communities. As an Overnight Crisis Hotline Worker, you will have the opportunity to provide meaningful counseling, help individuals in need to develop coping strategies, and facilitate linkage to other agencies or community resources that can be of assistance to our clients. Crisis intervention work is excellent, diversified experience for those looking to pursue a career in social services. You will meet people from all walks of life and have a chance to make a real impact in critical moments. We are looking for individuals who are humble and teachable, hungry to learn new skills, compassionate towards those in need, and experienced in behavioral health skills.

Responsibilities

• Provide immediate access to “hands-on” crisis support through phone counseling and mobile in-person crisis intervention
• Provide rapid and effective assessment, support, hospitalization (when necessary), linkage to community resources, crisis prevention planning, and follow up
• Develop and write action plans in a timely manner with clear and measurable outcomes
• Participate in assertive outreach to individuals identified to be high users of crisis services
• Complete progress notes and required documentation in a timely manner for each individual served

Requirements

• Bachelor’s degree in a related field such as psychology, social work, etc. (preferred), with one year of training and/or experience in crisis intervention with adults, children, and families.
• A valid US driver’s license for at least two years, not including time with permit.
• No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period.)
• Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers.
• Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.

Nice-to-haves

• Humble and teachable
• Hungry to learn new skills
• Compassionate towards those in need
• Experienced in behavioral health skills

Benefits

• Health, Vision, Rx, & Dental insurances
• HSA/FSA
• 401k match
• Tuition reimbursement
• College tuition discounts
• 20 Days PTO (vacation, sick days)
• 7 paid holidays
• 2 floating holidays
• Catastrophic Sick Leave
• Mileage/Toll Reimbursement
• Paid travel time between worksites
• Company Paid Life Insurance
• Short/Long Term Disability
• Employee Assistance Program
• Referral Bonuses up to $750 per hire
• Credit Union perks
• Retail discounts