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Operations Manager, Application Services

Remote · Ghana Full-time

Job Description:

  • Serve as the primary operational lead for all system deployments and maintenance within Application Services
  • Ensure daily operations tasks and incidents are efficiently resolved
  • Schedule and complete daily operations tasks, scheduled maintenance and releases
  • Partner with the Engineering Manager and Team Leads to coordinate efforts
  • Liaise with other business units and represent Application Services at meetings
  • Work closely with the Director of Systems Engineering to define project roadmaps and report challenges
  • Serve as day-to-day decision maker for Application Services
  • Provide technical guidance and mentorship to employees
  • Collaborate with the Director of Systems Engineering, Engineering Manager, and Team Leads to build project delivery schedules
  • Improve processes and procedures with internal and external teams
  • Oversee performance management process of team members

Requirements:

  • 2+ years’ experience with SOAP, REST, ActiveMQ, Puppet, Chef, Zookeeper
  • 4+ years’ experience with J2EE, SQL, ZFS, Perl, RHE, Ruby Rails, LDAP
  • 6+ years’ experience with Apache Tomcat, MySQL, postgres, scripting languages, SSL, web protocols
  • 7+ years’ experience operating within large Unix/Linux environments
  • Experience with event management, incident handling, and problem resolution.

Benefits:

  • Remote
  • Health insurance
  • 401(k) retirement plan
  • Flexible working hours
  • Paid time off

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