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Online- Hotel Reservationist/Entry Level

Remote · Kenya Full-time

About the position We are a premier travel company focused on delivering tailored travel planning services, including hotel accommodations, all-inclusive vacations, romantic getaways, and luxury escapes. We are passionate about turning travel dreams into reality and building a team of dedicated professionals who share that same vision. Job Description: We are seeking a dependable, entry-level Online Hotel Reservationist to assist in handling hotel bookings for our travel clients. This work-from-home position is ideal for someone looking to break into the travel industry, enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation requests, supplier platforms, and client preferences.

Responsibilities

  • Search and recommend hotel accommodations based on client preferences and travel dates
  • Assist with quoting, reserving, and confirming hotel stays
  • Coordinate with hotel partners to secure the best available options
  • Track reservation details, deadlines, and changes
  • Provide outstanding support and timely follow-up to clients
  • Maintain accurate booking records and client preferences

Requirements

  • High attention to detail and customer service mindset
  • Comfortable working with email and online booking systems
  • Good communication and organizational skills
  • Ability to work independently and follow provided training
  • No prior travel or hospitality experience required—training included

Nice-to-haves

  • Enthusiasm for travel is a plus

Benefits

  • 100% remote, flexible work schedule
  • Personalized onboarding and ongoing mentorship
  • Entry-level position with income potential based on project and performance contributions
  • Access to exclusive hotel rates and travel perks after training
  • Opportunities for advancement into planning or client-facing travel roles

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