Harry & David Operations Corp. is a leading provider of gourmet food and floral gifts. They are seeking a highly motivated MBA candidate or recent graduate to support a 10-week strategic project within the Strategy & Transformation Analytics organization, focusing on optimizing shipping models and enhancing customer experience.

Responsibilities

• Conduct research and analysis related to business strategy, fulfillment, and delivery optimization
• Gather and synthesize quantitative and qualitative data to identify trends, insights, and opportunities
• Evaluate tradeoffs between cost, speed, and service levels across shipping and delivery options
• Analyze customer behavior and identify drivers of conversion and cart abandonment related to delivery experience
• Assess current carrier mix, routing strategies, and cost-to-serve across shipment types
• Identify opportunities to optimize packaging, reduce dimensional costs, and improve operational efficiency
• Develop strategic recommendations and transformation-focused improvement opportunities
• Build financial and operational models to quantify impact on cost, revenue, and margin
• Create presentations, reports, and executive summaries for leadership stakeholders
• Collaborate with cross-functional teams to gather information and validate findings
• Support project planning, milestone tracking, and deliverable execution
• Present project findings and recommendations to leadership at the conclusion of the engagement

Skills

• Current MBA student or recent graduate
• Experience in conducting research and analysis related to business strategy
• Ability to gather and synthesize quantitative and qualitative data
• Skills in evaluating tradeoffs between cost, speed, and service levels
• Experience analyzing customer behavior and identifying drivers of conversion
• Ability to assess current carrier mix and routing strategies
• Skills in identifying opportunities to optimize packaging and improve operational efficiency
• Experience in developing strategic recommendations and transformation-focused improvement opportunities
• Ability to build financial and operational models
• Skills in creating presentations, reports, and executive summaries
• Experience collaborating with cross-functional teams
• Ability to support project planning and milestone tracking
• Skills in presenting project findings and recommendations to leadership

Benefits

• On-site/4 days in office, 1 day remote

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