About M&G India We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune. Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues. Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business. About M&G Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Key Responsibilities/ Accountabilities: The key responsibilities of this position are to work within a team which is responsible for the processing, instructing, settlement and on-going monitoring of Leveraged Loans and Private Debt transactions. The individual will be responsible for overseeing: To initiate, check and release all payments relating to trade settlement for loan and private asset transactions Where necessary ensure that any new Standard Settlement Instructions are set up within systems so that payments can be made on time. To undertake Cash, Stock and Data reconciliations between Custodians, TPA’s, Aladdin and WSO To ensure that all trade related Invoices are paid within designated timescales. Proactive in identifying and implementing process improvements Confidential Escalation & communication of errors & resolution. Adherence to risk frameworks (RCSAs) ensuring appropriate process and procedures are in place and adhered to by all team members Practical & technical knowledge of work, processes, and maintaining ability to carry out work in cases of crisis management and disaster recovery Working closely with the Head of AAO and Management and Senior Leaders to provide ongoing improvement of the daily functions. To respond to both Internal and External queries in a timely manner. Maintenance of internal Alternative Asset Operations systems and assisting in the further development of said systems Daily liaisons with the Alt Asset Ops (London) to address and resolve problems with underlying assets. Build relationships with agents, counterparts, Alt Asset Ops (London) and the relevant Front Office teams. Additional Responsibilities : Payments knowledge (swift) Ability to work to strict deadlines. Forward thinking and driven. Previous Managerial or Supervisory experience An open/effective communication style. Excellent planning and organising skills. Excellent IT Skills of Microsoft Office, in particular Microsoft Excel. The ability to work under pressure from both internal and external clients. Must be able to “hit the ground running” in a high pressured environment. The ability and willingness to put in added time and effort in times of busy periods. Desirable but not essential Knowledge, Skills, Experience & Educational Qualification: Knowledge & Skills (Must Have) : Domain Expertise: Will be a process expert and own the operational delivery of the sub function Through understanding of Investment Business is mandatory Working expertise on multiple asset classes like Equity, Fixed Income, Derivative, Structure Products, Pvt Assets, Real Estate investments, etc.. Experience using BlackRock Aladdin is a significant plus Technical Expertise: Relevant technical certification on SQL and VB Script language Through understanding of Bloomberg/ Reuters application usage Microsoft Office (Excel, Word, PowerPoint etc) skills Microsoft Power BI Apps Magnitude of Impact: Strong drive and delivery, committed to achieving results and delivering on time Strong analytical thinking and a critical evaluator of information/issues End to end ownership of the processes and issue resolution Knowledge & Skills (Additional) : Knowledge of security classification data, experience using Bloomberg, Reuters etc. Understanding of UK and European regulatory frameworks that impact investment guideline monitoring and UCITS/AIFM/NURS/COLL rules Excellent written and oral communication and analytical skills Ability to operate remotely, in a diverse and multi-cultural environment with international work or consultancy exposure Curious and continually looking to seek out improvements and not just accepting the status quo Experience: Experience / Knowledge / Skills required Desired candidate must have minimum of 5 to 10 years of working experience in Syndicate loan processing/ processing SWIFT payments/ Investments Operations Teams Essential Excellent level of accuracy and attention to detail. Minimum of 3/4 years’ experience within Investment Operations Working Knowledge of WSO (Wall Street Office), Aladdin Loan Documentation Knowledge Educational Qualification: Degree level in Finance/ Mathematics/ Economics Relevant IOC or Investment Management qualification / Certification would be desirable. Technical certifications like SQL and VB Key Stakeholder Management Internal: HOD Risk and Compliance Teams India Management External UK Process Managers We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.