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Logistics Coordinator / Dispatcher

Remote · Kenya Full-time

Logistics Coordinator / Dispatcher (Moving Industry Experience Required) Full-Time | Work From Home | Long-Term Opportunity DO NOT APPLY if you do not have experience working for a moving company. We are specifically looking for candidates who have worked in the moving industry as a: Dispatcher Logistics Coordinator Move Coordinator Operations Coordinator Executive Assistant supporting moving operations This role requires someone who understands scheduling crews, coordinating moves, managing customer communications, and keeping daily operations running smoothly.

About the Role

Ready Roles is hiring a Logistics Coordinator / Dispatcher to support a growing U.S.-based moving company. You will be responsible for coordinating moving crews, managing schedules, communicating with customers, handling operational issues, and supporting leadership with day-to-day logistics. This is a fast-paced role that requires excellent communication, strong organization, and the ability to think ahead.

Responsibilities

Schedule and dispatch moving crews Manage move schedules and coordinate logistics Communicate with customers regarding move details, confirmations, delays, and updates Maintain accurate records in CRM and operational systems Resolve scheduling conflicts and operational issues quickly Prepare daily reports and provide operational updates Coordinate with sales, dispatch, and operations teams Assist leadership with administrative and executive support tasks

Requirements

Must Have: Minimum 2 years of moving industry experience Experience dispatching crews or coordinating moving operations Strong verbal and written English communication skills Experience handling customer communication and scheduling Strong attention to detail and organizational skills Ability to multitask in a fast-paced environment Reliable computer, headset, and internet connection Available to work full-time Preferred Experience SmartMoving Supermove Movegistics RingCentral Google Workspace CRM systems

What We're Looking For

We want someone who: Takes ownership and solves problems proactively Communicates professionally with customers and team members Can manage multiple moving jobs simultaneously Understands urgency and customer service Wants a long-term opportunity with growth potential

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