MLabs is a company that develops high-performance financial technology infrastructure, providing market-leading integration service products. The successful candidate will take operational ownership of provisioning laptops, facilitating employee onboarding, and providing advanced desktop support across multi-platform environments.

Responsibilities

• Oversee the deployment, advanced provisioning, configuration, and structural setup of all corporate endpoint hardware spanning macOS, Linux, and Windows operating systems
• Manage the technical execution of employee onboarding pipelines, serving as the primary engineering point of contact for deep tier-2/3 desktop support
• Maintain, support, and scale engineering pairing stations, dedicated Linux laptops, standalone kiosk devices, and automated system rebuild workflows to ensure peak operational reliability
• Direct and fine-tune endpoint management frameworks, mobile device management (MDM) platforms, and configuration automation tools, specifically utilizing Ansible, Jamf, and Microsoft Intune
• Procure, validate, test, and catalog corporate physical infrastructure, shared office engineering hardware, and peripheral technical components
• Proactively isolate recurring operational issues, eliminating manual workflow friction through shell scripting, automated provisioning design, and strategic process enhancements
• Partner closely with Senior SRE team members to progressively absorb production infrastructure tasks, system monitoring duties, and core site reliability principles

Skills

• Demonstrated hands-on track record owning desktop systems engineering, endpoint architecture, workplace technology management, or complex desktop support operations within highly technical environments
• Advanced cross-platform troubleshooting capabilities across Linux, macOS, and Windows operating systems
• Hands-on operational experience using modern endpoint administration, MDM, and automation suites such as Jamf, Microsoft Intune, and Ansible
• Demonstrated comfort operating within the command-line interface (CLI), drafting systems scripts, configuring hardware rebuild processes, and managing fundamental network configurations
• A practical, self-sufficient, and ownership-driven mentality, with a genuine willingness to take complete accountability for physical office infrastructure and hardware performance
• A clear, defined motivation to evolve technically and professionally into a Production Engineering or Site Reliability Engineering (SRE) role
• Willingness and ability to work regularly from our client's modern office facilities located in the Moorgate area of London (minimum of 1+ days per week)

Benefits

• Competitive Remuneration: Base salary funding up to £60,000 per annum, directly scaled to professional experience and technical capability.
• Equity Participation: Access to the corporate share options scheme, ensuring alignment with long-term business success.

Company Overview