It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Home-Based DCX Account Manager Trainee is responsible for managing end-to-end promotional order processes for client accounts — sourcing, presenting, coordinating, and communicating. REQUIRED CORE COMPETENCIES Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively. Strong client communication & coordination skills. Preferably experience working with international clients. Detail-oriented, proactive, able to manage multiple accounts WHAT YOU WILL DO Manage end-to-end promotional order lifecycle Source products via SAGE, ESP Web, CommonSKU, and other various industry specific platforms Prepare & deliver client-facing presentations Coordinate with suppliers on pricing & timelines Proactive client communication on order status Support team with proactive client outreach to grow assigned accounts Manage Online Company Stores & post-order support WHAT WE LOOK FOR Education: Bachelor's degree preferred (Business, Marketing, Communications) Experience: 6+ yrs: in a transferable field: account management, vendor management, B2B/B2C sales, order management, supply chain, e-commerce, and/or, marketing. Language Proficiency: Excellent verbal, written, and English communication skills. Technical Skills: Proficient in both Microsoft and Google applications. Intense exposure to Workday, Asana, and other CRMs is a plus. Industry-Specific Software/Knowledge: CRM & order management platform experience. WHAT WE OFFER Salary Range: PHP 40,000-50,000 Industry: Business Process Outsourcing Job Type: Full-time Work Shift: 8 AM- 5 PM CST (USA) Workdays: Monday through Friday (USA) BENEFITS OF WORKING WITH US Industry-leading salary packages Permanent work-from-home setup Company equipment provided Internet stipends upon regularization HMO Coverage PTO credits and service incentive leaves Major spring and winter company live events Monthly employee appreciation virtual events Company-provided career skills training courses A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!