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Head of Development Operations

Remote · Philippines Full-time

We’re looking for a Development Operations Engineer (DevOps) to own and evolve the infrastructure, deployment pipelines, and operational reliability of our platform. This role is hands‑on and highly collaborative, working closely with engineering and product teams to ensure our systems are secure, scalable, and easy to operate. You’ll help us balance startup agility with production‑grade reliability—building systems that “just work” while continuously improving how we ship and operate software. What You’ll Do Design, build, and maintain cloud infrastructure supporting our production and non‑production environments Own CI/CD pipelines to enable fast, reliable, and repeatable deployments Monitor system performance, availability, and security; proactively identify and fix issues Improve observability through logging, metrics, and alerting Manage infrastructure as code and configuration management Collaborate with software engineers to improve application reliability, performance, and scalability Support incident response and post‑incident reviews, focusing on learning and continuous improvement Help establish lightweight best practices for security, backups, and disaster recovery Evaluate and introduce tools and services that make the team more effective What We’re Looking For Experience in a DevOps, SRE, or infrastructure‑focused engineering role Strong working knowledge of cloud platforms (AWS, Azure, or GCP) Hands‑on experience with CI/CD tools (e.g., GitHub Actions, GitLab CI, CircleCI) Experience with containerization and orchestration (Docker; Kubernetes is a plus) Familiarity with infrastructure‑as‑code tools (e.g., Terraform, CloudFormation) Solid understanding of Linux systems, networking, and security fundamentals Ability to work independently, make trade‑offs, and take ownership in a startup environment Strong communication skills and a collaborative mindset

Nice to Have

Experience working at a startup or small engineering team Familiarity with monitoring/observability tools (e.g., Datadog, Prometheus, Grafana) Experience supporting data‑driven or SaaS applications Exposure to compliance or security standards (SOC 2, ISO, etc.) Location: Boston, MA or Remote (U.S.-based) Employment Type: Full‑time

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