Epic Bridges Consultant Location: Daly City, CA (Onsite Preferred) Employment Type: Consultant / Contract Working Hours: Pacific Time (9:00 AM – 5:00 PM PST) Position Overview NEMS is seeking a hands-on Epic Bridges Consultant to support the daily operations, troubleshooting, maintenance, and enhancement of an established Epic Bridges and Mirth Connect integration environment. This is not an architecture or redesign role; the focus is on managing active interfaces, resolving integration issues, building and testing HL7 connections, and ensuring reliable data exchange across healthcare systems. The ideal candidate is a self-driven interface analyst who enjoys solving complex integration challenges and can independently manage assigned tasks from analysis through resolution.

Key Responsibilities

Monitor, maintain, and troubleshoot Epic Bridges interfaces and Mirth Connect channels. Perform root cause analysis on interface failures, HL7 message errors, and data integrity issues. Build, modify, test, and deploy healthcare interfaces utilizing HL7 standards. Support message types including ADT, ORM, ORU, SIU, and related workflows. Configure and maintain interface transformations and routing logic within Mirth Connect. Utilize Epic Sherlock and monitoring tools to identify and resolve interface issues. Manage error queues and ensure timely resolution of interface-related incidents. Document interface configurations, message mappings, workflows, and support procedures. Collaborate with IT teams, clinical stakeholders, and third-party vendors to support integration requirements. Track and manage work assignments through Jira or similar ticketing systems.

Requirements

Current Epic Bridges Certification (required prior to start date). Minimum 5 years of hands-on Epic Bridges and healthcare interface analyst experience. Strong experience with Mirth Connect, including JavaScript transformers and channel development. Solid understanding of HL7 v2.x messaging standards and segment structures including MSH, PID, ORC, and OBR. Experience troubleshooting interface issues, message failures, and data transmission errors. Proficiency in interface testing, validation, and deployment processes. Experience with Epic Sherlock and interface monitoring tools. Ability to work independently with minimal supervision and drive tasks to completion. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and documentation abilities.

Preferred Qualifications

Experience with DICOM integrations and radiology workflows, including PACS, RIS, and modality worklists. Familiarity with Federally Qualified Health Centers (FQHC), ambulatory care, or community healthcare environments. Experience working with Jira or comparable ticket management platforms. Knowledge of FHIR-based integrations and Epic interoperability solutions. Prior experience supporting healthcare integration environments in production settings. Ideal Candidate Profile Hands-on technical contributor actively working with interfaces and integration engines. Comfortable troubleshooting production issues and resolving complex integration problems. Detail-oriented, proactive, and highly self-motivated. Able to balance multiple priorities while maintaining high-quality deliverables. Strong collaborator who can work effectively with technical and clinical teams. Important Notes This is not a solution architecture, program management, or leadership position. Candidates whose recent experience is primarily focused on management or high-level design may not be a strong fit. Remote candidates may be considered; however, availability during Pacific Time business hours and active participation in meetings are mandatory.