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Epic Analyst

Remote · Bangladesh Full-time

The Epic Analyst plays a crucial role in the design, setup, testing, execution, and maintenance of Epic applications to guarantee the effective and dependable functioning of clinical and business systems. This position serves as a liaison among end users, technical teams, and operational management to enhance workflows and provide solutions that support the objectives of the organization. Key Responsibilities:

  • Evaluate business and clinical processes to discover areas for improvement and system enhancement.
  • Set up, develop, and oversee Epic modules adhering to best practices and organizational standards.
  • Engage with stakeholders to collect requirements and translate them into actionable specifications.
  • Create and implement thorough test plans, verify system modifications, and document results.
  • Offer continuous system support, troubleshooting, and resolution of issues in collaboration with IT and users.
  • Involve in system updates, patches, and the introduction of new features, ensuring operations remain undisturbed.
  • Conduct end-user training and produce relevant documentation.
  • Ensure system integrity, compliance, and adherence to security and privacy protocols.
  • Keep abreast of Epic updates, industry advancements, and regulatory changes to proactively suggest improvements.

Qualifications:

  • Bachelor’s degree in Information Systems, Healthcare Administration, or a related field (or equivalent practical experience).
  • Preferred: Current Epic certification in one or more modules.
  • At least 2 years of experience in supporting or implementing Epic systems.
  • Excellent analytical, communication, and problem-solving capabilities.
  • Proficiency in handling multiple tasks in a dynamic environment.

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