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Digital Ops Coordinator

Remote · Colombia Full-time

The Vermont Country Store is a unique company offering high-quality goods and is seeking a Digital Ops Coordinator to enhance their online experience. In this role, you will ensure the website functions smoothly and collaborates with various digital teams to improve customer interactions.

Responsibilities

  • Perform website testing using multiple browsers and devices
  • Assist in producing digital versions of our print catalog
  • Use the website’s API client to resolve customer and data issues
  • Collaborate with web merchandisers, SEO specialists, marketing experts, and developers to identify and implement website enhancements
  • Develop test cases for automated testing tools
  • Coordinate testing resources
  • Work with Marketing and Digital professionals to improve our customers’ online experience

Skills

  • Associates degree in Computer Science
  • One year of IT or e-commerce operations experience
  • Ability to communicate effectively
  • Exhibit sound judgment
  • Deal constructively with staff and leadership
  • Experience with SEO
  • Experience with HTML
  • Experience with test case development

Benefits

  • A team-oriented culture filled with truly “good” people
  • We have flexible working hours as well as work from home days, for our Vermont residents,  to accommodate your personal life
  • An onsite wellness center including free wellness, acute care visits and programs with Licensed Family Nurse Practitioner
  • Onsite fitness facilities
  • We offer a generous employee discount
  • We offer a competitive salary package, 401-K, commuter benefit, dental, vision, an ICHRA employer contribution for medical insurance, contributions to the cost of childcare, employer paid life, short-term and long-term disability, voluntary life insurance, accident, hospital and critical illness, auto insurance, home insurance, recreational toys insurance
  • Potential for quarterly bonus
  • Numerous philanthropic programs including paid volunteer hours and matching charitable contributions

Company Overview

  • The Vermont Country Store is a retail company providing general merchandise in Manchester, Vermont. It was founded in 1946, and is headquartered in Vermont, Illinois, USA, with a workforce of 501-1000 employees. Its website is http://vermontcountrystore.com.
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