Collections Representative – Start Your Career & Earn More Firstsource Advantage | Amherst, NY $19/hour English speakers or $20.00/hour for Spanish bilingual (all eligble for uncapped bonus potential) Start Date May 4, 2026 Earn More with Performance-Based Bonuses Looking for a role where your effort directly impacts your paycheck? Join Firstsource Advantage as a Bilingual Account Representative supporting third-party collections, where you’ll earn a competitive hourly rate plus monthly bonus opportunities. If you’re motivated, competitive, and ready to grow—this is your opportunity to build a stable career while increasing your income. What You’ll Do

• Work in a fast-paced 3rd-party collections environment handling inbound and outbound calls
• Help customers resolve past-due accounts and set up payment solutions
• Use strong communication and negotiation skills to drive results
• Stay compliant with FDCPA and state regulations
• Hit performance goals tied to bonus earnings What You Bring
• Both English AND Spanish jobs available
• 6+ months of experience in collections, sales, or customer service
• Comfortable working toward goals, metrics, and incentives
• Strong communication and negotiation skills
• Reliability, drive, and a results-oriented mindset What You Get
• $19/hour OR $20/hour base pay
• Uncapped monthly bonus potential
• Paid training so you can start strong
• Clear path for advancementBenefits (After 90 Days)
• Medical, Dental, Vision
• 401(k) with company match
• Paid Time Off Why This Role Stands Out
• Your performance = your earning potential
• High-demand, stable industry
• Team environment that supports your success
• Real opportunity to grow your career—not just hold a job Apply Today If you’re ready to work hard, earn more, and build a future, apply now to join Firstsource Advantage. Equal Opportunity Employer Firstsource Transaction Services USA, Inc. is an equal opportunity employer in accordance with applicable law. Apply To this Job