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Banking Implementation Analyst

Remote · Malaysia Full-time

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Infinite Computer Solutions (ICS), is seeking the following. Apply via Dice today! XD Weiland IA - JD Job Title: FI and corporate Outsourcing Analyst Remote Job Description:

  • Implementation, training, consulting and monthly processing of Fis and Corporates outsourcing clients. Implementations may be part of a larger conversion or a single product installation
  • Monitor daily outsourced operations to ensure accuracy, timeliness, and compliance with contractual service-level agreements (SLAs).
  • Review vendor performance metrics, dashboards, and reports to identify issues or trends.
  • Coordinate with clients to resolve service gaps, defects, or process breakdowns.
  • Participate in regular performance reviews with outsourcing partners.
  • Analyze operational data (turnaround times, error rates, volumes, costs) to identify improvement areas.
  • Prepare weekly/monthly performance reports for internal stakeholders and leadership.
  • Validate data integrity for outsourced tasks or system outputs.
  • Assist with onboarding new outsourcing partners or transitioning processes from in-house teams.
  • Participate in requirements gathering, knowledge transfer, testing, and validation activities.
  • Ensure seamless handoff of processes through clear documentation and training
  • Partner with internal teams (Operations, Technology, Finance, Compliance, Procurement) to support outsourced service delivery.
  • Communicate status updates, performance trends, and issue resolutions.
  • Support cross-functional initiatives involving vendors or external service providers.
  • Assess client business need, identify solutions, and manage requirements
  • Manage product configuration setup and updates
  • Conduct validation of configurations and connectivity testing
  • Monitor assigned tasks and plan to meet expected timelines for monthly processing.
  • Assist with managing client expectations and conduct client calls for updates as needed.
  • Bank Fee Analysis also known as Account Analysis
  • Good understanding of 822 EDI and CAMPT .086 File structure also known as BRMEdge

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