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Assistant Property Manager - Remote

Remote · South Africa Full-time

About the position This role is for an Assistant Property Manager, focusing on commercial property management. The ideal candidate is resourceful, discerning, and takes pride in protecting the long-term value of properties. They are trusted to manage relationships, finances, projects, leasing, and operations effectively. The company, Windsor, emphasizes investing in its people, providing training, and fostering a collaborative, high-trust team environment. They are a growing, female-founded and owned company recognized for its rapid growth and commitment to client satisfaction.

Responsibilities

  • Own all owner relationships: Build rapport, anticipate needs, and address issues before they become requests. Respond to all communications promptly and lead with solutions.
  • Maintain productive tenant relationships through proactive communication, renewal management, and confident handling of difficult conversations.
  • Review property financials regularly to ensure adequate operating cash and reserves.
  • Prepare annual budgets and monitor actuals to keep expenses on track.
  • Review and approve operating expenses per company policy.
  • Assist in determining CAM expenses, review CAM reconciliations, and field tenant CAM questions.
  • Bid, negotiate, and present recommendations for tenant improvements, repairs, and renovations.
  • Oversee approved construction projects from kickoff to closeout; on scope, on budget, on time.
  • Troubleshoot operational issues, identify improvement opportunities, and bring recommendations to management.
  • Interpret and apply commercial lease terms, CAM language, and lease calculations with precision.
  • Support the leasing team and brokers through negotiations, including tenant improvement scoping and costing.
  • Enforce lease compliance and manage delinquency.
  • Conduct regular property visits and inspections to verify maintenance standards and confirm building systems are fully functional.
  • Field after-hours emergency calls and coordinate vendor dispatch with the Operations team.
  • Ensure work orders are completed and property conditions are documented accurately.

Requirements

  • 2-5 years of commercial property management experience.
  • Reliable Transportation and a valid Driver’s License.
  • Working knowledge and understanding of operating costs, budgeting and related expense control preferred.

Benefits

  • Observe the 11 Federal Holidays and close our office.
  • 15 earned days of vacation PTO in your first year, stepping up to 20 days thereafter.
  • 5 sick PTO days per year.
  • 31 guaranteed days of vacation per year for your first year, increasing to 36 days in your second year (includes Federal Holidays, Vacation PTO, and Sick Days).
  • Medical plan and an HRA Card.
  • Vision and Dental plan.
  • 401k plan with company matching (100% of the first 3% of salary and 50% of the next 2%).
  • FSA Dependent care up to the federal maximum of $7,500.
  • FSA Medical care up to the federal maximum of $3,400.
  • Employer-sponsored life and LTD plans.
  • Benefits advisor partnership with Cavignac.

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