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Account Manager – Eastern Region

Remote · Switzerland Full-time

Job Description:

  • Maintains strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities, demonstrating excellence in call planning, analysis, presentation, and post-meeting execution
  • Builds comprehensive relationships across customer organizations, from ownership to sales, customer service, and merchandising teams, while developing a deep understanding of customer needs, buying patterns, and end-user requirements
  • Partners closely with Outside Sales to align with customer go-to-market strategies, including program management, merchandising schedules, and renewal processes
  • Leverages internal and external resources effectively, including trade marketing, decoration services, EDI, pricing strategies, and custom website solutions to maximize sales opportunities
  • Cultivates cross-functional relationships throughout the organization to facilitate efficient communication and goal achievement
  • Demonstrates exceptional administrative management through precise weekly reporting, calendar organization, sales funnel tracking, program administration, and CRM maintenance
  • Provides swift, solution-focused problem resolution with emphasis on rapid response times and professional conflict management
  • Utilizes advanced merchandising expertise to highlight S&S Activewear's competitive advantages and drive upsell opportunities
  • Delivers accurate, timely information to focused accounts regarding product details, inventory status, pricing, shipping updates, and company policies through multiple communication channels
  • Create strategic pricing structures and quotations designed to drive sustained revenue growth
  • Collaborate with Outside Sales to deliver comprehensive product solutions, including new merchandise information, samples, and marketing materials tailored to specific end-user needs
  • Excels in dynamic multitasking across various platforms, including phone communication, email management, internal coordination, and implementation of marketing and web-based solutions

Requirements:

  • Bachelor's Degree preferred; minimum High School Diploma required
  • Proven track record of professional sales/account management experience (1+ years), with promotional products and apparel industry experience highly valued
  • Exceptional verbal and written communication abilities with demonstrated presentation skills
  • Outstanding relationship-building capabilities with a proven customer-centric approach
  • Advanced analytical mindset with demonstrated ability to identify growth opportunities through customer data analysis
  • Proficient in Microsoft Office Suite applications with strong technical aptitude

Benefits:

  • Vacation, Personal, and Sick time
  • Medical, Dental, Vision, Life Insurance, and Disability coverage
  • Flexible Spending Accounts
  • 401(k) plan
  • Discounts on brand‑name apparel
  • Fun employee events
  • Meaningful opportunities for growth and advancement

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